# Bookflow AI Front Desk

Bookflow includes an AI front desk for appointment-led SMEs that need faster replies, better qualification, safer handoff, and more booked appointments.

## What It Does

- Answers common customer questions using approved business facts.
- Asks for the service the customer wants.
- Collects urgency, preferred time, name, contact details, and relevant context.
- Suggests booking options and moves the customer toward a confirmed slot.
- Routes sensitive clinical, legal, refund, safety, or edge cases to a human.
- Never invents phone numbers, addresses, staff names, prices, policies, availability, medical advice, or legal advice.

## Best First Channel

Bookflow is WhatsApp/chat-first for early paid pilots because many appointment-led SMEs already close bookings in messaging channels. Missed calls can trigger follow-up into the same booking loop. Full voice answering can be added after the first recovery loop is working.

## Demo Verticals

- Dental: new patient consults, cleaning, whitening, implant consultation
- Medspa: treatment interest, consultation booking, follow-up
- Legal intake: matter type, urgency, consult preference, no legal advice
- Home services: address, urgency, service type, dispatch context

## Try It

- AI demo: https://bookflowapp.vercel.app/#ai-receptionist-demo
- Dental customer booking demo: https://bookflowapp.vercel.app/book/orchard-dental
- Medspa customer booking demo: https://bookflowapp.vercel.app/book/glowline-medspa
- Legal intake booking demo: https://bookflowapp.vercel.app/book/harbor-legal
- Home services booking demo: https://bookflowapp.vercel.app/book/northstar-home-services